Talent Development

Empowering individuals and teams is at the heart of my work. I design and implement development programs that nurture leadership capabilities, build pipelines of high-potential talent, and create opportunities for growth. By focusing on strengths and fostering continuous learning, I help organizations unlock their most valuable asset: their people.

Work Samples

For each work sample below, you'll find a brief overview of the company, the objectives I was tasked with, a selection of key actions I took, and examples of the resulting impact

  • A 12,000-employee healthcare organization with multiple hospitals is taking its first steps toward establishing a formal succession planning process to move beyond the historical practice of "shoulder tapping" for filling vacant leadership positions, ensuring a more transparent and strategic approach to leadership development and continuity.

  • To design and implement a robust succession planning process for Vice President and Senior Vice President roles, ensuring the organization identifies critical roles and retains high-potential talent to sustain leadership continuity.

    • Developed a framework to evaluate and prioritize roles based on factors such as organizational impact, strategic importance, and risk of vacancy.

    • Conducted workshops with key stakeholders to identify and agree upon the most critical VP and SVP roles.

    • Created detailed profiles for each critical role, including key competencies, skills, and experiences required for success.

    • Conducted a talent audit to evaluate current leaders and potential successors, using tools such as competency assessments, performance data, and career aspirations.

    • Identified gaps between current talent and the requirements of critical roles.

    • Created a structured succession framework that includes readiness categories (e.g., ready now, ready in 1–3 years).

    • Outline individual development plans (IDPs) for high-potential leaders to address skill or experience gaps.

    • Established a cadence for reviewing and updating succession plans to reflect changes in business needs and talent readiness.

    • Tracked metrics such as internal promotions, retention of high-potential talent, and readiness levels for critical roles.

    • Prioritized Focus on Critical Roles: Leadership resources are concentrated on roles with the greatest strategic impact, ensuring continuity in areas critical to organizational success.

    • Enhanced Leadership Readiness: High-potential leaders are identified and equipped with the skills and experiences needed to step into critical roles confidently.

    • Stronger Organizational Resilience: Proactive planning minimizes disruption during leadership transitions and positions the organization for sustained growth.

    • Data-Driven Decision-Making: A structured process enables leaders to make informed decisions about talent development and succession.

Succession Planning | Example 1

  • A healthcare company with a network of seven hospital systems is leveraging its strong foundation of employee resource groups (ERGs) to further invest in their growth. The organization aimed to remove financial barriers to professional and career development, empowering employees to achieve their full potential.

  • Develop a comprehensive program to support the career growth and professional development of members within the organization's employee resource groups.

    • Secured $500,000 in funding to support the development program.

    • Developed clear criteria for accessing the fund to ensure equitable and impactful distribution.

    • Designed an application process to streamline access to the fund for eligible participants.

    • Offered diverse development opportunities, including career coaching, certificate programs, and other professional growth initiatives.

    • Presented the program to employee resource groups, outlining its purpose, benefits, and application process.

    • Reviewed applications and conducted interviews to identify participants best suited for the program.

    • Monitored program utilization and created storytelling tools to demonstrate its benefits and impact to senior leadership.

    • Improved Retention Rates- 15% Reduction in turnover rates among diverse employees as they felt more invested in and supported by the organization.

    • Positive Impact on Organizational Culture- 30% increase in participation of Employee Resource Groups (ERGs) and other inclusion initiatives.

    • Leadership Pipeline Development- Greater readiness for succession planning with well-prepared, diverse candidates.

DEI Talent Programming | Example 1

  • A financial services company specializing in mortgages is seeking to foster a culture of greater accountability across its 15,000 employees, driving alignment with organizational goals and enhancing overall performance.

  • Design and implement a comprehensive performance management process that aligns organizational goals with individual contributions, fosters employee growth and accountability, and drives sustained organizational success.

    • Established clear objectives for the performance management process, such as improving alignment, enhancing feedback culture, and driving accountability.

    • Created a performance management framework that includes goal-setting, regular feedback, performance evaluations, and development planning.

    • Incorporated OKRs (Objectives and Key Results) | KPIs (Key Performance Indicators), tailored to the organization’s strategic plan.

    • Developed a structured goal-setting process that cascades strategic objectives into team and individual goals.

    • Introduced tools and guidelines for managers to provide ongoing, constructive feedback and coaching.

    • Trained leaders on how to facilitate regular one-on-one meetings focused on performance, progress, and development.

    • Designed a formal review process that includes quarterly evaluations, self-assessments, and peer feedback

    • Developed a communication strategy to introduce the performance management process to employees, emphasizing its purpose and benefits.

    • Trained managers and employees on how to use the system effectively and provide clear expectations for participation.

    • Increased Alignment: Employees clearly understand how their individual goals contribute to organizational success, improving focus and collaboration.

    • Enhanced Accountability: Regular feedback and measurable goals create a culture of accountability and continuous improvement.

    • Stronger Manager-Employee Relationships: Ongoing coaching and feedback improve trust and communication between managers and their teams.

Performance Management | Example 1

  • A 6,000-employee business-to-consumer retail brand with 35 locations across the United States. At the time, had an overall employee engagement score of 68%.

  • Modernize the organization’s values by engaging employees at all levels through listening sessions to ensure inclusivity and alignment, and to design a creative and engaging deployment strategy that integrates the refreshed values into the organization’s culture and daily operations.

    • Facilitated multiple listening sessions with employees from diverse roles, levels, and locations to gather input on what the current values mean to them and what they believe should evolve.

    • Analyzed input from listening sessions to refine and modernize the organization’s values, ensuring they are clear, relevant, and reflective of the company’s mission and culture.

    • Collaborated with influential employee to finalize a concise set of values, accompanied by actionable definitions and examples of behaviors that demonstrate each value

    • Used interactive methods such as storytelling, brainstorming, and group exercises to uncover common themes and identify values that resonate.

    • Summarized findings and share key insights with leadership to ensure transparency and alignment.

    • Analyzed input from listening sessions to refine and modernize the organization’s values, ensuring they are clear, relevant, and reflective of the company’s mission and culture.

    • Collaborated with influential employees to finalize a concise set of values, accompanied by actionable definitions and examples of behaviors that demonstrate each value

    • Gamification: Launched challenges, quizzes, or team competitions centered around the values.

    • Visual Storytelling: Developed videos, posters, or infographics showcasing the values in action.

    • Interactive Events: Hosted a values-themed event, such as a town hall or scavenger hunt, to reinforce the message.

    • Created toolkits for managers and leaders to help them communicate and model the new values effectively.

    • Increased Employee Engagement: Employees felt heard and valued, leading to greater buy-in and enthusiasm for the refreshed values.

    • Stronger Organizational Alignment: The new values create a shared sense of purpose, fostering collaboration and consistency across teams.

    • Enhanced Workplace Culture: A modernized set of values strengthened the organization’s identity and promotes a positive, cohesive culture.

    • Improved Communication: The fun and interactive deployment strategies made the values memorable and actionable for employees.

Organizational Values | Example 2